Cookie Policy
Understanding how we use cookies under UK PECR and the ICO cookie consent guidance to improve your experience with Row HQ.
Last updated: July 2026
This Cookie Policy explains how Row HQ ("we", "our", or "us") uses cookies and similar technologies when you visit our website or use our services. We operate under the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR, following the Information Commissioner's Office (ICO) guidance on cookie consent. This policy provides clear information about the cookies we use, why we use them, the lawful basis for each category, and your choices.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners. Under UK PECR, storing or accessing information on a user's device generally requires informed consent, except for cookies that are strictly necessary to deliver a service the user has explicitly requested.
We also use similar technologies like local storage and session storage, which function similarly to cookies. The same PECR consent rules apply to these technologies. For simplicity, we refer to all of them as "cookies" in this policy.
Types of Cookies We Use
Strictly Necessary Cookies
Always ActiveThese cookies are essential for the website to function and are exempt from PECR consent requirements because they are strictly necessary to deliver a service you have requested. They are usually set in response to your actions, such as:
- Logging into your Row HQ account
- Setting your privacy and consent preferences
- Filling in forms and submitting requests
- Maintaining security and preventing fraud
Performance / Analytics Cookies
These cookies require your prior consent under PECR. They help us understand how visitors interact with our website by collecting information about:
- Pages visited and time spent
- Registration links used and registrations completed
- Approximate location and traffic source
- Browser, device, and screen information
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| rowhq_analytics_consent | Row HQ | Remembers your choice across our website and registration page | 180 days |
| rowhq_registration_attribution | Row HQ | Keeps the page and button that led you to registration | 30 days |
| _ga | Google Analytics | Distinguishes browsers for website measurement | 180 days |
| _ga_<stream-id> | Google Analytics | Maintains the current analytics session | 180 days |
Functionality Cookies
These cookies, set with your consent, enable enhanced functionality and personalisation, such as:
- Remembering your preferences (language, region, theme)
- Personalising content based on your club role
- Remembering changes you have made to text size or fonts
- Keeping you signed in across pages and remembering form input
Marketing Cookies
Row HQ does not currently use advertising or remarketing cookies.
- Google advertising storage remains disabled
- Analytics consent is not used to personalise advertising
- We will update this policy and ask before this changes
Cookie Duration
Cookies can be either "session" or "persistent" cookies:
Session Cookies
These are temporary cookies that are deleted when you close your browser. We use session cookies to maintain your login state and preferences during your visit.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. We use persistent cookies to remember your preferences and analyse usage patterns over time. Where consent is required, we will ask again before any persistent analytics or marketing cookie expires.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use services from:
- Google Analytics: To analyse website usage and improve our services
- Stripe: For secure payment processing
- Cloudflare: For website security and performance
These third parties have their own privacy policies and may transfer data outside the UK. We have no control over their cookies once you leave our site. Where required by PECR, we will ask for your consent before any non-essential third-party cookie is set.
Your Cookie Choices
Under PECR and UK GDPR you have several options for managing cookies:
Cookie Settings
You can manage your cookie preferences at any time, including withdrawing consent you have previously given, by clicking the button below:
Browser Settings
Most browsers allow you to control cookies through their settings:
Note: Disabling strictly necessary cookies may affect the functionality of Row HQ. Some features may not work properly without cookies.
Opt-Out Links
You can opt out of specific third-party services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- General advertising: Your Online Choices
- Network advertising: Network Advertising Initiative
Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. Currently, Row HQ does not respond to DNT signals because there is no industry standard for handling them. We will update this policy if this changes in the future. Our PECR-compliant cookie banner remains the primary way to express your preferences.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons (for example, new ICO guidance). We will notify you of any significant changes by posting a notice on our website or sending you an email.
Contact Us
If you have questions about our use of cookies, or wish to make a complaint to the supervisory authority (the UK Information Commissioner's Office), please contact us first: