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Collect subs, event entries, session fees and one-off charges through the club's own Stripe account or by bank transfer. Row HQ adds no platform fee.
Row HQ puts membership fees, event entry fees and per-session fees in one ledger, along with one-off charges. The club chooses card, bank transfer or both for each category. Members pay online through the club's connected Stripe account, while the treasurer records bank transfers against the correct charge.
Payments are included in every band, including the free band. See Row HQ pricing for your membership size.
Issue charges, follow up unpaid subs, prepare the accounts and keep the committee informed without rebuilding the figures elsewhere.
Collect
Create membership, event, session and one-off charges. For each category, choose card through Stripe, bank transfer or both. Parents pay a junior's charges from their own linked account.
The overview shows every charge, its member and current status, with filters for the treasurer.
Chase
The membership secretary sees paid and unpaid members together. A single reminder or a bulk club-branded email takes one click.
Scheduled membership renewals create the next charges automatically.
Reconcile
Download the payments ledger as CSV. Ready-made Xero bank-statement and QuickBooks three-column CSV files give the accounts team the received payments in a familiar format.
These are clean CSV exports, not a live accounting sync.
Oversee
Open a charge to review how it was paid. Card payments show the live Stripe fee, net amount and payout date on the detail page.
The admin dashboard keeps payments beside the rest of the club's work.
The club holds the money
Members pay through the Stripe account connected by the club. The funds settle in the club's Stripe balance. Row HQ does not sit between the club and its money, and adds no platform fee to a card payment.
Stripe's standard processing fees still apply. The charge detail shows that live fee, the net amount and the payout date.
Secure card processing through the club's connected account.
Charges, payment status, documents and follow-up stay on the same record.
Each payment record gives the treasurer enough detail to collect, explain, correct and export the money received.
Let members pay by card, bank transfer or either method. Country-aware transfer details are shown when bank transfer is available.
Download or email a PDF invoice carrying the club logo, contact details and registration details. Stripe emails its own card receipt at no cost.
Run membership renewals on a schedule, add repeating extras such as rack fees, or use the charge members tool for the same one-off amount.
See paid and unpaid membership status, then send one club-branded reminder or a bulk batch. Members can pay in the member portal.
Download the ledger, a Xero bank-statement CSV or a QuickBooks three-column CSV. Event fees stay in the same received-money export.
Issue a full Stripe card refund from the charge page. Reverse an offline payment to pending, while cancelled session charges are voided automatically.
The same ledger covers pay-per-row sessions and event entry fees, not only the annual membership bill.
Members can hold a balance for pay-per-row fees. They top up by card, or the treasurer records cash. Charges deduct automatically, and refunds return to the wallet or card correctly. Each balance is visible in the member portal.
Set a fee on a session or template and choose which attendance types pay. Attending creates the charge. A withdrawal or cancellation voids it automatically, while related event money stays separate.
See the wider club administration in the Oundle Town Rowing Club case study.
Set card, bank transfer or both for each payment category.
Schedule renewals, add recurring extras or charge several members once.
Stripe updates card payments, while the treasurer records bank transfers manually.
Send reminders, handle refunds and download the right accounts CSV.
Each member sees their own payments, opens an outstanding charge and pays online. Members of more than one club also get a cross-club payments roll-up on their Row HQ account.
Keep the ledger beside members, roles and committee work.
Collect entry fees against the event that created them.
Create per-session charges from actual attendance.
Browse every Row HQ feature, check the pricing bands, or read how Oundle Town Rowing Club runs its club.
Direct answers for treasurers checking where the money goes and how the records work.
The club does. Card payments run through the club's own connected Stripe account, and the funds settle in the club's Stripe balance. Row HQ does not hold the club's card income. The charge detail shows the Stripe processing fee, net amount and payout date.
No. Row HQ adds no platform fee to card payments or other club charges. Stripe's standard processing fees still apply to card transactions. The live Stripe fee is recorded on the charge detail, so the treasurer can see the gross payment, fee and net amount.
Yes. A club can allow bank transfer, card, or both for each payment category. Members see the relevant country-aware bank details. In the UK that means sort code and account details. The treasurer then records the transfer manually against the member's charge.
A treasurer can issue a full refund for a card payment through Stripe from the charge page. An offline payment can be reversed, which returns the charge to pending. Wallet refunds go back to the member wallet or the card correctly, according to how that money was paid.
No. There is no live accounting sync. Row HQ provides downloadable files instead: the payments ledger CSV, a Xero bank-statement CSV and a QuickBooks three-column CSV of money received. The treasurer imports the relevant file into the club's accounts workflow.
Yes. Every Row HQ band includes the full payments feature set. The free band is not a reduced feature tier, and payments are not sold as an add-on. The club's member count determines its Row HQ band, while Stripe's standard processing fees still apply to card payments.
Collect every type of club money without adding a Row HQ platform fee to the payment.
Free up to 20 active members, permanently. After that it is £15 a month for a 21 to 30 member club. Every feature is included on every plan and there are no transaction fees. VAT is not included. See full pricing
Start free with up to 20 members.
Use every Row HQ feature with your own boats, crews and sessions. No card. No time limit.
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