Your Data is Safe With Us
We take security seriously. Row HQ uses bank-level encryption, UK-based hosting, and follows industry best practices to protect your club's data.
256-bit SSL
Encryption
UK Hosted
Data Centres
UK GDPR
Aligned
99.9%
Uptime
How We Protect Your Data
Security measures at every level of the platform
Strong Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 - industry-standard cryptography.
- TLS 1.3 for all connections
- AES-256 database encryption
- Encrypted backups
UK-Based Infrastructure
All data is stored on servers located in the United Kingdom, ensuring compliance with UK data protection laws and fast access for UK-based clubs.
- UK data centre locations
- Data never leaves the UK
- Low latency for UK users
Robust Access Controls
Role-based access ensures users only see data relevant to their role. Admins, coaches, and members have different permission levels.
- Role-based permissions
- Secure password hashing
- Session management
Automatic Backups
Your data is automatically backed up daily to a separate backup volume, with point-in-time recovery at the database layer. Restoring from yesterday's snapshot is straightforward if a corrupted import or accidental deletion ever needs to be undone.
- Daily automated backups
- 30-day backup retention
- Point-in-time recovery
UK GDPR Alignment
Row HQ is designed from the ground up to comply with UK GDPR and UK data protection regulations. We provide all the tools you need to manage member data responsibly, including breach notification procedures aligned with ICO guidance.
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Data Subject Rights
Members can access, export, and request deletion of their personal data
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Consent Management
Clear consent mechanisms for data collection and processing
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Data Minimisation
We only collect and store data necessary for club operations
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Privacy by Design
Privacy controls built into every feature, not bolted on later
Member Privacy Controls
Members control their own privacy settings
Our Policies
Full details of how we handle your data
Questions About Security?
We're happy to discuss our security practices in more detail