Shop Terms for digital downloads
These terms cover the digital templates and downloads you buy or get free from the RowHQ Shop. They sit alongside our main Terms of Service.
Plain-English summary: you get a licence to use the file at one club or personally. No resale. Files are sold as is. Downloads are non-refundable once you have started downloading, unless the file is faulty.
1. Your licence
When you download a template, we grant you a non-exclusive, non-transferable licence to use it for a single rowing club or for your own personal use. You can print it, adapt it and use it within that club or for yourself.
You must not resell, redistribute, sub-licence, share publicly or otherwise pass the file (or an edited version of it) on to other clubs or third parties. There is no resale or redistribution of any kind.
2. Sold as is
Templates are provided "as is", without warranties of any kind. They are general starting points, not a substitute for professional, legal, medical or coaching advice. You are responsible for checking a template suits your club and for adapting it to your own situation before you rely on it.
3. Intellectual property
All templates and their content remain the intellectual property of ROWHQ LTD. Buying a download gives you the licence set out above - it does not transfer ownership or copyright. Every file carries a copyright notice and a single-club/personal, not-for-resale licence line.
4. Refunds and cancellation
At checkout you confirm you want immediate access and agree you lose your 14-day cancellation right once the download starts. Because of this, downloads are non-refundable once the download has started.
The one exception: if a file is faulty or corrupt, contact us and we will re-supply the file or refund you.
5. Exercise and training content
Training, mobility and conditioning products are general information, not medical advice, physiotherapy or personalised coaching. Consult a qualified professional (GP, physio, or coach) before starting, especially if you have an injury or health condition. Train within your limits and stop if you feel pain. You follow any programme at your own risk.
Questions about an order?
Email support@rowhq.app and we will help.