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Bring membership fees, regatta entries, training charges and odd jobs into one place. The club accepts Stripe cards, bank transfer or both. Row HQ puts no platform fee on top.
Row HQ records membership fees, event entries, training charges and once-only amounts in the same ledger. The committee sets card, bank transfer or both on each category. Stripe sends card income to the club's connected balance, while the treasurer marks each bank transfer against its original charge.
Clubs receive these payment tools on every band, free band included. Check Australian pricing for the relevant membership range.
A volunteer committee can raise charges, deal with late fees and prepare bookkeeping files without maintaining parallel lists.
Raise charges
Add annual membership, regatta entries, paid training and one-off items. Each category can allow card, bank transfer or a choice of both.
Filters let the treasurer isolate a status without moving data to another sheet.
Prompt members
The membership secretary gets a paid versus unpaid view. One person can receive a reminder, or the club can send a branded email to the whole unpaid list.
Renewal schedules create the next membership charge automatically.
Prepare accounts
Take the payments ledger CSV, a ready-made Xero bank-statement CSV or a QuickBooks three-column CSV of money received.
The accounting options are downloadable files rather than an automatic software sync.
Brief committee
The admin area leads back to every charge and its detail page. A Stripe payment lists the actual processing fee, net proceeds and payout date.
Committee access starts from the same dashboard as other club administration.
Funds remain club funds
The club connects an account it owns with Stripe. Card takings settle into that Stripe balance. Row HQ does not receive or hold the money, and it does not add a platform fee to the member's payment.
Stripe's standard processing fees continue to apply. The treasurer can read the exact fee, net value and payout date on each card charge.
The club retains its direct Stripe payment relationship.
The amount due, how it arrived and what happened afterwards live on one charge.
Row HQ gives committee volunteers a workable record for taking money, answering queries and closing the books.
Offer cards, bank transfer or both by payment category. Australian members see the club's BSB and account information, and currency follows the club setting.
Email or download a branded PDF with the logo, contact and registration information. Australian records use the GST label. Stripe also emails a card receipt free of charge.
Let annual membership run on its timetable, repeat extras such as rack fees, or apply one equal ad hoc charge to several selected members.
Start with the paid and unpaid membership list. Send one reminder or a bulk email, then let members clear the amount in the member portal.
Use the complete payments CSV, Xero bank-statement file or QuickBooks three-column file. Receipts for club events are included.
Send a full Stripe refund from the charge detail. Put an offline record back to pending, while withdrawal from a billable training session voids that fee.
Pay-per-row money and regatta entries can sit beside membership in the main ledger.
A club can enable the optional wallet. Members add funds by card, and the treasurer can record cash. Fees draw down automatically. A valid refund returns to the balance or card, with the total shown in the member area.
Set an amount on a session template and nominate which attendance types pay. Attending raises the charge. Withdrawal or cancellation removes it automatically. Related event charges keep their own purpose.
Read how Oundle Town Rowing Club places payments within its broader administration.
Choose card, transfer or both for each kind of club fee.
Use a renewal, recurring extra or multi-member charge.
Stripe reports cards; the treasurer marks transfers as received.
Resolve refunds, send prompts and take the accounts export.
A rower can open their profile, read the payment history and pay an open item online. A person belonging to several clubs receives one account roll-up across those memberships.
Give committee officers one entrance to finance and membership.
Raise entry charges from the club event workflow.
Apply usage fees according to attendance.
Look through all Row HQ features, find your membership band, or visit the Oundle Town Rowing Club case study.
What a treasurer needs to establish before moving fees into Row HQ.
No. The rowing club connects an account it owns with Stripe. Member card payments settle in that club Stripe balance. Row HQ does not hold the funds. On the charge detail, the treasurer can view the Stripe processing fee, net proceeds and payout date.
No. Row HQ adds no platform fee when the club collects money. Stripe's standard processing fees apply to card transactions. The actual fee appears with the card charge, so the committee has the received amount and net amount on the same record.
Yes. The committee chooses card, bank transfer or both for each category. Australian members see the club BSB and account details when transfer is offered. Once the money reaches the bank, the treasurer records it manually against the open charge.
A full refund for a card payment can be made through Stripe from the charge page. An offline transaction can be reversed to return the item to pending. Wallet refunds are directed back to the member balance or card according to the original payment path.
No. The accounting hand-off uses files, not a live sync. Row HQ supplies the payments ledger CSV, a prepared Xero bank-statement CSV and a QuickBooks three-column CSV containing money received. The club imports the selected file through its existing accounts process.
Yes. Row HQ does not reserve payments for a higher feature tier. Every band includes charges, renewals, reminders, invoices, refunds, the optional wallet, session fees and accounts exports. Stripe's normal processing fees remain payable when a club accepts a card.
Track membership, regatta and training money while card funds go straight to the club's Stripe balance.
Free up to 20 active members, permanently. After that it is A$29 a month for a 21 to 30 member club. Every feature is included on every plan and there are no transaction fees. GST is not included. See full pricing
Start free with up to 20 members.
Use every Row HQ feature with your own boats, crews and sessions. No card. No time limit.
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