Rowing club member portal
Rowers update their profile, confirm training session attendance, and book boats without leaving their phone. School rowing programs add parent logins, so families follow their rower's schedule and crews too.
What does the Row HQ member portal do?
Think of the portal as each rower's home screen for the club. Training confirmations, contact and emergency details, boat availability, regatta entries and subs all sit behind one login. Parents of school rowers get their own read-only view of schedules and crews. Because everything writes straight to the club's central records, your committee spends far less time forwarding routine updates.
Every plan includes the portal; simple banded pricing means the cost tracks your member numbers and nothing else.
What members and parents get
Stop scrolling group chats for start times and crew lists. Put the portal side by side with running your club on spreadsheets and the difference is obvious.
Personal Profile
Each rower keeps their own contact details, emergency information, guardian contacts, and rowing preferences current.
Attendance History
Track how many training sessions you have made this season, water and ergo alike.
Regatta Sign-Up
One tap registers your interest in regattas and head races, from club events through to the Head of the Yarra. Parents see the same calendar.
Parent View
Parents at school rowing programs log in to a read-only picture of their child's sessions, crews, and regatta entries. Nothing to forward, nothing to screenshot.
Notifications
Weather calls, session reminders, crew assignments, and announcements reach members and parents in the app.
Boat Booking
See at a glance which boats are taken and reserve one for your row, with permissions set per squad.
Privacy Controls
Every field carries its own visibility setting, so members and parents choose who sees their contact details, in line with the Australian Privacy Principles. Our security practices cover the rest.
A Dashboard That Earns Its Place
Open the app and the next session, the next regatta, fresh notifications, and season stats are right there. Parents see the same layout scoped to their child.
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What Is Coming Up
Every session and regatta a rower has committed to, in date order
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Season Numbers
Attendance rate, sessions this month, regattas entered
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Shortcuts
Mark attendance, book a boat, or edit a profile in one tap
Profiles That Stay Complete
The details coaches and admins rely on, entered once by the rower or their parents
Contact Details
Phone, email, home address, and guardian contacts, kept current by the member
Emergency Info
Who to ring in an emergency, plus allergies and medical notes
Preferences
Bow side or stroke side, squad, experience, 2k ergo score
Qualifications
Coxswain experience, coaching accreditation, swim test records
Related reading
- Why a member portal belongs in every rowing club
- Sorting out training sessions for good
- Reading your ergo numbers properly
- pages/features/member-portal.related_reading.link_coxswain
Still weighing it up? The FAQ answers the common ones, other clubs share their experience, and the pricing page shows the bands.
Member portal FAQs
Common questions from Australian clubs and school rowing programs.
It is the login each rower (and, for school programs, each parent) uses to deal with the club online. Inside it they keep contact and emergency details current, watch their attendance build over the season, sign up for sessions and boats, tune their notifications, and record qualifications like coxswain experience, water-safety awards, and first aid. Clubs affiliated with Rowing Australia through their state association know the old drill: someone changes mobile numbers and the registrar finds out months later. The portal ends that. Members maintain their own records on their own time, and the data the committee sees is the data the member just typed.
They can, and parents can keep guardian contacts current too. The self-service profile covers phone, email, postal address, emergency contacts, allergies, medical notes, and whatever custom fields the club adds. Each edit saves immediately and leaves an audit trail showing who changed what and when. Clubs draw the boundary where it suits them: many leave free-text notes open for accessibility or medical detail, while locking fields like membership category so only an admin can move them. A fair rule: the member owns what is personal to them, the club owns what touches fees or eligibility.
Row HQ follows UK GDPR principles and is aligned with the Australian Privacy Principles under the Privacy Act 1988. A member can export their personal data on request and close their account when they leave. Marketing consent is recorded apart from operational messages, so someone can keep safety notifications while dropping fundraising email. Data is encrypted in transit and at rest and stored in a UK data centre in London, with APP 8 cross-border safeguards, and every access is logged. Clubs that want paperwork for the committee minutes can request a privacy collection statement and data-handling agreement.
No install is required. The portal opens in any phone or laptop browser. Android users can also download Row HQ from Google Play. Members who prefer the browser can add the club portal to their home screen. Both routes use the same login and club records.
Yes, and it is one of the most-used pages. A rower sees their sessions for the season split by type, water, ergo, or land training, plus what they missed and how the trend is moving. Coaches decide the visibility rules, typically your own record only, which keeps motivation up without turning attendance into a leaderboard. Come selection time, school seat racing or picking crews for the state championships, everyone argues from the same numbers instead of memory.
Also see: Rowing club membership management software and the admin dashboard.
Start free today
Hand rowers and parents their own login and take the admin off your plate