Security and Data Protection at Row HQ

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Enterprise Security

Your Data is Safe With Us

We take security seriously. Row HQ uses bank-level encryption, EU-region hosting, and follows industry best practices to protect your club's data. Designed around GDPR as enacted in Ireland via the Data Protection Act 2018.

256-bit SSL

Encryption

EU Hosted

Data Centres

GDPR

Aligned

99.9%

Uptime

How We Protect Your Data

Security measures at every level of the platform

Strong Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 - industry-standard cryptography.

  • TLS 1.3 for all connections
  • AES-256 database encryption
  • Encrypted backups

EU-Region Infrastructure

All data is stored on servers within the European Economic Area (EEA). Data does not leave EU jurisdiction - keeping Irish club data inside the EEA and compliant with GDPR requirements.

  • EU-region server locations
  • Data stays within the EEA
  • Low latency for Irish and UK users

Robust Access Controls

Role-based access ensures users only see data relevant to their role. Admins, coaches, and members have different permission levels.

  • Role-based permissions
  • Secure password hashing
  • Session management

Automatic Backups

Your data is automatically backed up daily to a separate backup volume, with point-in-time recovery at the database layer. Restoring from yesterday's snapshot is straightforward if a corrupted import or accidental deletion ever needs to be undone.

  • Daily automated backups
  • 30-day backup retention
  • Point-in-time recovery
GDPR Aligned

GDPR Alignment (Data Protection Act 2018)

Row HQ is designed from the ground up to comply with GDPR (Regulation 2016/679) as enacted in Irish law via the Data Protection Act 2018. We provide all the tools you need to manage member data responsibly, including breach notification procedures aligned with guidance from the Data Protection Commission (DPC), the Irish supervisory authority located at 21 Fitzwilliam Square South, Dublin 2.

  • Data Subject Rights

    Members can access, export, and request deletion of their personal data

  • Consent Management

    Clear consent mechanisms for data collection and processing

  • Data Minimisation

    We only collect and store data necessary for club operations

  • Privacy by Design

    Privacy controls built into every feature, not bolted on later

Member Privacy Controls

Phone visible to coaches
Email visible to members
Birthday visible
Address visible to admins

Members control their own privacy settings

Questions About Security?

We're happy to discuss our security practices in more detail

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