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Support Area

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Want a demo, have a question, or just want to find out more? Drop us a message. You can also browse our full feature list or read what clubs are saying before getting in touch.

What's the fastest way to reach Row HQ?

Email support@rowhq.app for written records. The contact form on this page routes to the same inbox. For Irish clubs with specific questions about EUR billing, Rowing Ireland setup, or SEPA Direct Debit, include those details in the form. For product demos, the demo request form is faster because it captures the context up front.

How Can We Help?

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If the problem persists, email us directly at support@rowhq.app.

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Quick responses during business hours (IST)

Based In

United Kingdom
Serving clubs across Ireland and the UK

Common Questions

How long does setup take?

Most clubs are up and running within 48 hours. We handle all the technical setup for you. See how OTRC went live in under a week.

Can we try it before committing?

Yes. Book a demo and we'll show you how it works for your club, or set up your club free straight away.

Do you provide training?

Yes. Free onboarding and training for your admin team and coaches. More questions? Check our FAQ page.

What features are included?

Everything from training sessions and boat booking to event management and coach tools. See the pricing page for a full breakdown.

Is my data secure?

Yes. We use TLS 1.3 encryption and follow strict data protection practices. Row HQ is designed around GDPR as enacted via the Irish Data Protection Act 2018. Full details on our security page.

Trusted by rowing clubs

Average response time: 2 hours

Not sure yet?

Have a look around first. Check out the demo, see what it costs, or explore the screenshot gallery. You can also read our blog or learn about our security practices.

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