Contact Row HQ

Support Area

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Get in Touch

Want a demo, have a question, or just want to find out more? Drop us a message. You can also browse our full feature list or read what clubs are saying before getting in touch.

What's the fastest way to reach Row HQ?

WhatsApp on +44 7832 861509 gets the fastest response - usually under two hours during UK working time (which is NZ evening). Email support@rowhq.app for written records. The contact form on this page routes to the same inbox. For product demos, the demo request form is faster because it captures the context up front.

How Can We Help?

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If the problem persists, email us directly at support@rowhq.app.

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Quick responses during UK business hours

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Oundle, Northamptonshire
United Kingdom

Common Questions

How long does setup take?

Most clubs are up and running within 48 hours. We handle all the technical setup for you. The process is the same whether you are in Auckland, Wellington, Christchurch, or Dunedin.

Can we try it before committing?

Yes. Book a demo and we'll show you how it works for your club, or set up your club free straight away.

Do you provide training?

Yes. Free onboarding and training for your admin team and coaches. More questions? Check our FAQ page.

What features are included?

Everything from training sessions and boat booking to event management and coach tools. See the pricing page for a full breakdown.

Is my data secure?

Yes. We use TLS 1.3 encryption and follow data protection practices aligned with the NZ Privacy Act 2020. Full details on our security page.

Trusted by rowing clubs

Average response time: 2 hours

Not sure yet?

Have a look around first. Check out the demo, see what it costs, or explore the screenshot gallery. You can also read our blog or learn about our security practices.

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