Rowing club member portal
Every rower gets a login to keep their profile current, confirm training sessions, and book a boat, all from the phone in their pocket.
What does the Row HQ member portal do?
One login gives each rower their club life in one place: session confirmations, contact and emergency details, the boat roster, upcoming regattas, and subs. Updates land straight in the club records, which matters when your secretary is a volunteer fitting the club around a day job, as at most Kiwi clubs. Nobody relays messages; the portal is the message.
You will not pay extra for the portal: it ships with every plan under simple banded pricing tied to how many members you have.
What every member gets
The days of trawling a group chat for the ramp time are over. Set it against running the club from spreadsheets and see which one your volunteers prefer.
Personal Profile
Contact details, emergency contacts, and rowing preferences, owned and edited by the member.
Attendance History
Your training session count for the season, water and erg, sits right on your record.
Event Registration
Flag your interest in regattas and events with a single tap, from club races to Karapiro.
Notifications
The app carries session reminders, crew assignments, and club notices; email backs it up.
Privacy Controls
Who sees a member's contact details is the member's call. Built around the NZ Privacy Act 2020 and its 13 Information Privacy Principles, with the detail in our security practices.
A Home Screen That Pulls Its Weight
The first screen answers the questions rowers actually ask: when is my next session, which regatta is next, what did I miss, and how is my season tracking.
-
Next Up
The sessions and regattas you have put your name down for
-
Your Season
Attendance rate, sessions rowed this month, regattas entered
-
One-Tap Jobs
Confirm attendance, grab a boat, or fix a phone number without hunting menus
Member Records, Kept Current
Give coaches and admins what they need without a single follow-up email; members keep it accurate themselves
Contact Details
Phone, email, and address that stay right because the member owns them
Emergency Info
Emergency contacts plus allergies and medical notes
Preferences
Rowing side, squad, experience, and grading
Qualifications
Coxing, coaching badges, swim test records
Related reading
- What a member portal does for a rowing club
- Taming the training schedule
- What your erg numbers are telling you
- pages/features/member-portal.related_reading.link_coxswain
Not sure yet? The FAQ covers the basics, clubs already on board tell their story, and pricing is public.
Member portal FAQs
Straight answers for Kiwi club committees and members.
Each member of the club gets a personal online account. From it they manage contact and emergency details, follow their own attendance through the season, book sessions and boats, choose which notifications they get, and log qualifications such as coxing, water-safety, and first aid. Before the portal, every changed phone number meant an email to the secretary and a wait; with it, the member fixes the record directly. For a committee of volunteers, that is the difference between chasing data and simply having it.
Yes, that is the point of the profile. Phone, email, address, emergency contact, GP details, allergies, and any custom field the club has added are all in the member's hands. Every change saves on the spot and is written to an audit trail. Clubs choose their own limits: free-text notes can stay open for medical or accessibility information, while fields tied to membership category are usually locked to admins.
The system is designed around the Act's 13 Information Privacy Principles. Members can read their own data, take a copy away, and have their account removed when they move on. Consent for marketing sits apart from operational messages. Everything is encrypted in transit and at rest and stored in a UK data centre in London, with access logging throughout. If your committee wants something in writing, or material mapped against the Office of the Privacy Commissioner's guidance, a data-processing agreement is available on request.
No install is required. Open the portal in any phone or laptop browser and everything works. Android users can also download Row HQ from Google Play. Members who prefer the browser can add the club portal to their home screen. Both routes use the same login and club records.
Yes. The portal keeps a running record of sessions rowed and missed, and coaches set how much of it members can see, usually just their own. Where it earns its keep is selection: when Maadi Cup seat-racing comes around, or a club is naming crews for Karapiro, attendance stops being a matter of coach memory and becomes a number everyone can look at.
Also see: Membership software for rowing clubs and the admin dashboard.
Free to start
A login for every rower means fewer jobs for every volunteer