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Manage seasonal dues, regatta fees, paid practices and special charges in a common ledger. Your club chooses Stripe cards, bank transfer or both. Row HQ does not add a platform fee.
Row HQ combines membership dues, event entry fees, per-practice costs and individual charges in a single ledger. Clubs set the accepted method for each category. Card proceeds settle through the club's own Stripe account, while bank transfers are manually recorded by the treasurer against the amount due.
All Row HQ bands include payments, including the free band. Visit Canadian pricing to match a band with your active membership.
Raise renewal charges, focus follow-up, prepare bookkeeping imports and report a current position to the board.
Create
Enter annual dues, competition costs, attendance fees and one-time items. Each payment category controls if members see cards, transfer or both.
The ledger can be filtered by charge status when the treasurer needs a focused list.
Remind
A membership officer sees current paid and unpaid records at a glance. The club can email one person or send the same branded reminder in bulk.
The next scheduled renewal is generated automatically when its date arrives.
Export
Choose the complete payment CSV, a Xero bank-statement CSV or the QuickBooks three-column CSV. The export contains club money already received.
The files support an import workflow; they are not a real-time accounting link.
Monitor
Move from the admin dashboard to the charge history. Every card payment can display its live Stripe cost, remaining net amount and payout date.
The finance view stays connected with membership administration throughout the season.
Club account, club funds
A club links the Stripe account under its control. Payments made by card settle in that Stripe balance. Row HQ is not the holder of those funds and does not impose its own transaction fee.
Stripe's standard processing fees still apply. The charge page reports the current fee, net proceeds and payout timing for that payment.
Members pay through the club's connected Stripe account.
A single charge history survives seasonal committee changes and different payment methods.
Treasurers can explain a charge, confirm its status, make a correction and prepare an export from the same source.
Enable card, bank transfer or both by category. Canadian bank instructions appear for members where relevant, "Cheque" uses Canadian spelling, and currency follows club settings.
Email or save a PDF invoice with the club logo, contacts and registration information. Canadian tax wording uses GST/HST. Stripe sends its own card receipt without charge.
Automate membership renewal schedules, repeat extras such as rack fees, or issue one equal charge across a chosen group of members.
Use the paid and unpaid membership view before sending a notice. One or many members can receive the branded email and pay through the member portal.
Download the ledger CSV, Xero bank-statement format or QuickBooks three-column format. Income from club competitions and events remains identifiable.
Process a full card refund with Stripe from the original charge. Reverse an offline receipt to pending, and let a cancelled practice fee void automatically.
Optional pay-per-row balances and event fees use the same member record as seasonal dues.
Turn on a prepaid wallet where it suits the club. Members fund it by card, or a treasurer records cash. Usage fees are deducted automatically. Refunds return to the wallet or card correctly, and the remaining credit appears in the member view.
Add a fee to a practice or template and select the response types that incur it. Attendance posts the charge. Withdrawal or cancellation voids it without manual cleanup. Event entries remain a separate category.
See a working club context in the Oundle Town Rowing Club case study.
Select card, transfer or both for each charge category.
Use renewals, recurring extras and multi-member amounts.
Stripe updates card activity; the treasurer records transfers.
Send notices, complete refunds and export the accounting file.
Each rower's profile contains their payment history and amounts still due. Card payment is available when the club enabled it. Multi-club members receive a combined overview across all linked memberships.
Join dues, memberships and board administration.
Keep competition entries and their fees connected.
Generate selected charges from practice attendance.
Compare the wider Row HQ feature set, choose a Canadian membership band, or read the Oundle Town Rowing Club story.
Key points for treasurers dealing with dues, Stripe and year-end records.
Yes. The club links its own Stripe account, and member card payments settle in that club balance. Row HQ does not hold the proceeds. The transaction record shows the live Stripe processing cost, the net amount and the associated payout date.
No. Row HQ applies no platform fee to a club payment. Stripe's normal processing charges still apply when a member pays by card. The treasurer can inspect the actual cost and net proceeds on the charge rather than relying on a stated percentage.
Yes. Each category may use bank transfer, card, or both. A Canadian member sees the appropriate club banking instructions. When the deposit arrives, the treasurer marks it manually against that member's charge. Canadian screens use "Cheque," not the US spelling.
The charge page can start a full Stripe refund for a card payment. For money recorded offline, a treasurer can reverse the receipt and return the balance to pending. A prepaid wallet refund goes back to the member wallet or card correctly.
No. Row HQ creates downloadable accounting files. Clubs can use the full ledger CSV, Xero bank-statement CSV or QuickBooks three-column CSV containing received money. It does not push live transactions into either accounting application.
Yes. Payments are part of every Row HQ band and are not a separate paid add-on. Free-band clubs receive the same collection choices, invoices, reminders, refund tools, wallet, session charging and exports. Stripe's standard costs still apply to card payments.
Give the board one source for amounts due while card income remains in the club's Stripe account.
Free up to 20 active members, permanently. After that it is C$27 a month for a 21 to 30 member club. Every feature is included on every plan and there are no transaction fees. GST/HST is not included. See full pricing
Start free with up to 20 members.
Use every Row HQ feature with your own boats, crews and sessions. No card. No time limit.
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