Junior Rowing with Parent Accounts

Support Area

🚀

Support Area coming soon

See Every Feature
School Rowing Families

Keep parents connected through the whole season.

Guardians get personal accounts linked to their young rowers. Families confirm sessions, pay charges and maintain records. Coaches and club leads keep junior conversations supervised without giving parents a chat view.

otrc.rowhq.app
Member record in Row HQ with contact, emergency contact and credential sections
Row HQ mobile member profile screen

How can school rowing software work for parents and junior crews?

Useful rowing software gives the adult a guardian login connected to one or more students. That family area covers training replies, event attendance, charges, emergency contacts and consent. Junior accounts remain separate. Direct messages are confined to coaches and club leads, while staff use controlled settings, reports, moderation and audited access to oversee conversations.

These family tools and junior messaging protections come in every band. Row HQ is free at 20 active members or fewer. Find the next level on the New Zealand pricing page.

A family link that lasts beyond registration day

The parent handles changes at home. Staff keep a reliable list across training camps, regattas and the school season.

app.rowhq.app
Row HQ member page showing contact, emergency contact and credential information

Young rower record

Put essential details in one profile

The member page holds contact information, emergency people, consents, and swimming and tread-water declarations. A linked adult may update the appropriate information for their child.

The screen is for membership details. Row HQ does not collect medical notes, health documents or allergy lists.

app.rowhq.app
Club membership roster displayed in Row HQ

Crew roster

Keep each household connected

Permitted staff can review the club roster. Guardians see only their own linked juniors, with siblings able to share the same adult account.

Schools may invite a student through the parent, or an adult can choose to register as a guardian.

app.rowhq.app
Row HQ administration ledger for member charges

Parent payment

Place the charge with the family

A guardian settles their child's charges using the club's normal methods. Cards go through the organisation's Stripe account, and a treasurer can record transfers from the bank.

No Row HQ platform fee is added to the transaction.

app.rowhq.app
Row HQ screen for managing communication alerts

Family inbox

Route the update to a guardian

Club email addressed to a junior is redirected to the adults linked with that member. Schedule notices and event information reach the parent who needs to respond.

Staff send from the member record, and Row HQ takes care of family delivery.

Replace the registration-folder routine

A summer rowing season moves quickly. The family record should move with it.

Admin spread everywhere

  • Permission sheets separated from the student list
  • Training answers chased across parent messages
  • Charges handed over in cash at the shed
  • Parents borrowing student credentials for updates
  • Junior message access without consistent boundaries

Family information linked

  • Personal guardian access connected to each young rower
  • Responses, payments and consent in a single family view
  • Club email for juniors sent onward to adults
  • Coaches and club leads alone allowed to DM juniors
  • Reported, moderated chat with an access audit trail

Clear roles for parents, students and staff

Parents can look after family information. Approved staff manage junior chat oversight. The guardian profile cannot cross that line.

Guardian-owned sign-in

The adult has separate credentials connected to all relevant junior profiles, with no need to share a student login.

Protected junior DMs

Only coaches and club leads can message juniors directly. Other members cannot, and the organisation controls junior chat configuration.

Managed consents

Parents handle consent through family access. The current position remains attached to the young member record.

Emergency contacts

Every profile includes at least one emergency contact, which a guardian can keep accurate for the linked junior.

Water declarations

Swimming and tread-water declarations sit with the member information for authorised staff.

Junior card display

Once digital membership cards are turned on, the family view can show a child's card to their guardian.

Current club policies

Terms and privacy documents are versioned. A club update asks the member to accept the replacement text.

Oversight that persists

Staff can report and moderate chat, with access logged. Member blocking never cuts off the club's oversight.

Set the family connection before racing starts

Oundle Town Rowing Club uses Row HQ now. New Zealand school programmes and community clubs receive identical guardian functions in all bands.

01

Invite the adult

Send a guardian invitation or allow the parent to begin on the family path.

02

Connect the rower

Link the correct junior members, including siblings, with that adult.

03

Answer and pay

The guardian confirms training and events, then clears the child's charges.

04

Update when needed

Contacts, membership details and consent stay available for family edits.

Keep up between school and the rowing shed

The guardian area works in a phone browser, on iOS and on Android. Push notices bring club changes to the device.

  • Confirm a student for training or a listed event
  • Pay charges and amend family-managed records
  • Read club notices without entering junior conversations
iOS and Android apps now available Use Row HQ in any browser or install the iOS or Android app.
See Row HQ on mobile
Row HQ member profile viewed on a mobile phone Row HQ training and event calendar viewed on mobile

School rowing and guardian FAQs

The product details coaches, committees and parents need before the season.

No. The adult receives a separate guardian profile connected to one or more juniors. From there, they respond to sessions and events, pay charges, edit their child's profile and emergency contacts, and manage consent. The student's own access remains separate.

No. Chat is not part of guardian access. Only coaches and club leads may directly message a junior; other members are prevented from doing so. Club staff use organisation settings, reporting, moderation and audited conversation access for oversight. This keeps the young person's privacy while staff supervise communication.

Row HQ redirects club email addressed to a junior towards their linked guardians. Staff can send a training change or event note against the member record. The adult responsible for the next action receives it.

Yes. The adult uses the options established by the club. Card payments run through the organisation's own Stripe connection. The treasurer can also note a bank transfer. Row HQ adds no platform fee.

It includes member details, at least one emergency contact, consents, and swim and tread-water declarations. The guardian can update the family-controlled parts. Row HQ does not collect medical histories, allergy files or health forms.

Yes. Multiple juniors can sit under one guardian account. An adult may register through the guardian route, or the organisation can invite a junior through that adult. Replies, charges and profile changes then stay available for each connected child.

The organisation chooses its junior chat settings. Reports, moderation and audit records support staff oversight. A member can be blocked, but that block never reduces oversight. Parents are not given chat access; permitted coaches and club leaders supervise it.

It is when the organisation has enabled digital membership cards. The guardian view then displays the linked child's card inside the adult's own account.

Give families a better start to the season

Parents handle the required actions. School and club staff keep responsibility for junior chat oversight.

Free up to 20 active members, permanently. After that it is NZ$33 a month for a 21 to 30 member club. Every feature is included on every plan and there are no transaction fees. GST is not included. See full pricing

Start Free