Keep winter planning and spring registration together
Manage the member roll, dues, officer access and reporting in one club workspace. Retire the workbooks that multiply through the off-season before the docks go back in.
What can a Canadian club run from the admin dashboard?
Row HQ puts the membership roll, dues ledger, renewal work, officer permissions and club exports in the same administrative view. A registrar can track seasonal registration, a treasurer can see current balances, and the board can divide jobs without circulating the owner password. The records remain with the club through winter planning and the next change of officers.
These administrative controls come with every plan. See Canadian pricing by membership band.
The club operations view
Check the four screens that carry the busiest administrative work before spring launch and throughout racing season.
Member roll
Sort a new intake without a side list
Filter members by role, account activity, club label or rowing level. From the person's record, an officer can alter permissions, suspend access, start a password reset or remove a past member.
Labels and skill levels make mixed junior, senior and masters lists manageable.
Dues ledger
Know what cleared before the thaw
Charges show the member, amount due, deadline and payment state. Clubs may collect cards through their own connected Stripe account or record an e-transfer or bank payment, with reversals available for corrections.
Each charge can produce a PDF invoice or an email sent from its record.
Renewals
Watch seasonal registration fill in
The membership secretary sees completed and outstanding renewals in one place. Direct reminders reach the people still missing, while automatic renewal runs continue beneath the dashboard and report what happened.
The outstanding list stays current as families finish registration.
Downloads
Prepare files for the board and bookkeeper
Download members, payments, attendance and event responses in CSV format. Xero and QuickBooks import files are supplied for accounting, and the owner can obtain a full JSON copy of the club record.
Everyday exports are kept separate from the owner's complete archive.
How does one club record improve the handover?
The board can start winter planning with complete information instead of rebuilding last season from email attachments.
Scattered off-season admin
- The treasurer merges dues sheets before presenting a reliable total.
- Volunteers chase unpaid registration through texts and group chats.
- A departing officer takes the only organised inbox with them.
Continuous club records
- One ledger holds charges, receipts, adjustments and amounts owing.
- Reminder actions and scheduled renewals narrow the follow-up list.
- New officers open the same history during the winter handover.
Practical controls for Canadian clubs
See the administrative foundation in the Oundle Town RC case study, then shape it around your own board and rowing season.
Member roll administration
Set roles, suspend accounts, send resets and organise people with club labels or skill levels. The member portal gives each rower responsibility for profile updates.
Dues and renewal follow-up
Track Stripe cards, bank payments, invoices and open balances. Club membership software links seasonal renewal status with the related charge.
Officer permissions
Share individual dashboard areas with registrars, treasurers and coaches. Only the owner sees protected keys, and sensitive record access is logged.
Board positions and committees
Keep a dated record of committees, titles and officeholders. Ownership of regattas and club events remains visible when volunteers rotate.
Accounting and data exports
Download activity from training sessions and boat reservations. Member, payment, QuickBooks, Xero and owner JSON files are available.
Launch checklist and help
Work through a guided setup and checklist, then open a support ticket to Row HQ if needed. Apply club colours and branding after setup. Review the security details.
Carry current answers down to the dock
Registration and dues questions turn up when the boathouse is busy. Mobile access lets an authorised officer check the club record during spring rigging, a weekend regatta or an evening practice.
- Open the club administration menu and current totals on mobile.
- Look up a charge state while answering a member or parent.
- Keep desktop permission boundaries on every supported device.
Link administration with club activity
Member Portal
Let rowers and families maintain the details attached to their account.
Training Sessions
Create a usable attendance history from sign-ups and coach records.
Club Branding
Carry your crest and colours across the member-facing platform.
Useful next reads
Plan a better fleet maintenance cycle Set up training sessions for a busy rowing season Give members a portal for their own records Membership management for Canadian rowing clubs Rowing Canada Aviron affiliation and PIPEDA/CASL complianceRead the site FAQ, hear from other rowing clubs, or check membership-band pricing.
Club operations FAQs
Answers for Canadian board members preparing for a cleaner registration season.
The owner assigns access by responsibility. A registrar can work with member records and renewals, a treasurer can manage charges, and coaches can receive their own relevant tools. No shared password is required. Owner-only keys remain protected, and every officer's access can be revised when the board changes during winter planning.
Yes. Card charges use the club's own connected Stripe account. An officer can also record an e-transfer or other bank payment in the ledger. Each entry shows the member, due date and state. Invoices are available by PDF or email, corrections can be reversed, and reminders focus attention on balances still open.
The renewal dashboard separates members who have completed payment from those still outstanding. A registrar can send immediate reminders and monitor automatic renewal runs without maintaining a separate spring spreadsheet. Filters, labels, skill levels and account status also help organise a large intake before crews return to the water.
CSV downloads cover members, payments, attendance and event replies. Files prepared for QuickBooks and Xero help the bookkeeper move transactions into the accounting system. The club owner may also obtain the complete dataset in JSON. That combination supports board reporting and preserves a portable record for future officers.
The owner starts with a guided setup wizard and a checklist for the main club settings. Questions can be sent to Row HQ as support tickets from the administrative area. Clubs can complete winter configuration first, then invite each board member with the correct permissions before seasonal registration begins.
Open spring registration with clean records
See how dues, renewals and officer access fit your winter planning process.
Free up to 20 active members, permanently. After that it is C$27 a month for a 21 to 30 member club. Every feature is included on every plan and there are no transaction fees. GST/HST is not included. See full pricing